Returns & Exchanges
At Cricket Store Online, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether you need a different size or a different bat model, our team is here to ensure you get the perfect equipment for your game.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange and receive a Return Authorization number.
Pack Your Gear
Securely place the unused cricket equipment, including all original tags and protective plastic, into the original shipping box to prevent damage during transit.
Ship to Our Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
Inspection and Refund
Once our quality control team verifies the condition of the returned items, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing